Network Specialist-    CC TeraMach's onsite team are responsible for the pro-active support and resolution of specific client issues relating to their IT infrastructure / environment within established SLAs. Summary of Responsibilities: - Assist in network design and implementation. - Provide network support with a variety of operating systems. - Provide network support to users. - Provide 24/7 escalated hardware and network support, ensuring quality and speed of problem solving - Develop and monitor policies for the use of network resources. - Evaluate and recommend security improvements and system upgrades. - Monitor network to ensure optimal performance. - Create and maintain network users/permissions. - Reviewing and testing new technologies and innovations. - Create technical support documentation   Technical Competencies: - Experience with Ansible technology (this now is a nice to have as we will need to train) - Cisco CCNA - Arista Cloud Engineer (ACE) Level 4 (5 or higher preferred) (this now is a nice to have as we will need to train on Arista) - Deploying and Supporting Enterprise Wireless - Knowledge of network security inter-workings   The following experience would be considered an asset: - Previous experience in supporting Healthcare clients - Previous experience with Palo Alto - Experience using an ITIL based ticketing systems   Knowledge/Core Competencies: - Strong analytical skills with the ability to collate and interpret data from various sources; - Ability to assess and prioritize faults and respond or escalate accordingly; - Able to work independently and take ownership of the assigned work; - Ability to work in a fast paced environment with a diverse team.   Education and Experience - Experience in client-facing IT support role, ideally in 7 x 24 hour operation - Successful candidate must have, or be eligible to obtain, Federal Government Security Clearance to Level 2 (Secret) as well as CPIC Clearance for Provincial Government   Support Location: Primarily located Downtown Toronto, but must be able to travel within GTA and Hamilton, Ontario as required   Work Schedule: This position is part of a 5 x 8 shift (M-F) and part of a 24x7x365 support schedule. Shift and workday flexibility is required.

ComputaCenter TeraMach proudly supports a variety of clients in the delivery of critical cyber architecture initiatives.

ComputaCenter TeraMach proudly supports a variety of clients in the delivery of critical cyber architecture initiatives.

The Account Management team in Ottawa is responsible for identifying, developing and winning business within commercial and broader public sector business.  Through effective relationship management, the account managers drive the sales of solutions as well as professional services engagements.   If you are driven to attain superior sales results and want to join a growing team, read on:   The Account Manager is responsible for working closely with sales, marketing and technical resources to develop new business opportunities, generate revenue, and maintain existing client relationships. In addition, the Account Manager will work with the technical pre-sales resources to develop customer proposals. The Account Manager will be responsible for meeting an annual sales quota.

The Account Management team in Ottawa is responsible for identifying, developing and winning business within commercial and broader public sector business.  Through effective relationship management, the account managers drive the sales of solutions as well as professional services engagements.   If you are driven to attain superior sales results and want to join a growing team, read on:   The Account Manager is responsible for working closely with sales, marketing and technical resources to develop new business opportunities, generate revenue, and maintain existing client relationships. In addition, the Account Manager will work with the technical pre-sales resources to develop customer proposals. The Account Manager will be responsible for meeting an annual sales quota.

The Solution Consultant (SC) is a key member of ComputaCenter TeraMach’s Professional Services (PS) team. Along with the PS Management team the SC provides TeraMach its greatest asset and value-add: its Solutions and Technical expertise.   With deep subject-matter expertise, the SC delivers on PS engagements and supports pre-sales opportunities. The SC supports the Sales team by developing and aligning technical customer requirements to hardware, software, or professional services solutions by providing Product-specific analysis and insights resulting in recommendations.   The SC is responsible for the execution of PS consulting and implementation engagements. Being the primary delivery resource on implementation engagements, the SE is responsible for maintaining high levels of technical competency and relevant technical certifications to ensure TeraMach delivery is aligned to both the TeraMach delivery framework as well as Vendor-driven best practices. 

This role is in support of initiatives for infrastructure modernization, of which a critical component is application migration to cloud and organizational readiness.  The overall objective of these initiatives is to consolidate, modernize, and standardize legacy, and almost full capacity, data centres into fewer modern, secure and reliable facilities.

Included in the Government of Canada’s current Digital Operations Strategic Plan is for Shared Services Canada (SSC) to put in place enterprise IT service management (ITSM) tools available to all departments. This is a significant, far reaching undertaking that will bring consistency to the practice of ITSM and reduce the cost and delays of fulfilling service requests. Through our strategic partnerships, TeraMach is pleased to play a role in this program and have a variety of opportunities for seasoned professionals. These projects will be of varying length with a target completion of 2022.     -